Terms of use

Terms and Conditions

Welcome to the Al-Amash olive website, which specializes in marketing all olive products such as (olive, olive oil, pickles, thyme, etc.), the following are the terms and conditions related to the terms of use and access to the pages of the Al-Amash store

regulating law:

These terms and conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia and you are also irrevocably subject to the jurisdiction of the courts of the Kingdom of Saudi Arabia

1. Privacy and security are the highest priorities in Al-Amash online store, as we do not share, print or sell any third party customer information

2. When you provide personal information on the Al-Amash online store, we will work with every effort to protect your information both online and offline

3. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store your personal information on computer systems with limited access for those authorized to see this information. Al-Amash online store employees to securely deal with this information and data and keep them informed of the latest developments related to security procedures

Account privacy:

You are responsible for maintaining the confidentiality of your account and password data and for determining who accesses your computer or our website (Al-Ammash), and you agree to accept responsibility for all activities that take place under your account or password and if you are younger From 18 years of age, you may not use the services of its online age store without the supervision of a parent or guardian. Al-Amash online store reserves the right to refuse to provide the service, terminate accounts, remove or modify content, or cancel orders at its own discretion

Delivery Policy:

We will use specialized and well-known companies to deliver orders to various cities and regions of the Kingdom of Saudi Arabia. If the address specified by you has been reached and we cannot deliver the order, please contact us via the available means of communication such as phone, email and other means to set another date for the delivery of the order, knowing that the company is not responsible for Any order that has not been delivered within 30 days from the date of the order, it must be noted that the incoming calls to your mobile must be answered so that the representative responsible for the delivery can coordinate with you on the date of receipt of the order (please note that the official working days are from Saturday to Thursday and delivery is not available on Fridays, public holidays, and holidays)

to contact us :

If you have any questions about our privacy statement, terms of service or practices, you can contact us at the following address:

info@alammash.com

Return and exchange policy:

Return or exchange shall be within the next seven days from the date of receiving the product as long as the product has not been used and the consumer shall bear the costs incurred.

Return Terms:

1. All returned items must be in good condition with original labels and parcel packaging

2. To be within the first seven days of receiving the product

Return and exchange method:

Or by one of the other means of communication, we provide you with the full address of the Al-Amash online store to resend the products to us after verifying the arrival of the products in good condition. The product is replaced or the amount is returned to your account within a maximum period of 14 days. The customer has the right to return and replace in the event of a wrong product arrival or if the product arrives damaged or Damaged as a result of the delivery process We do not accept returns for damaged products due to misuse and we have the right to agree to accept returns for products that do not meet the above criteria